^{Source: Euromoney}

A booming payments landscape

Global payments are surging, with McKinsey projecting $3.1 trillion in revenues by 2028—35% of total banking income. As digital expectations rise, banks must invest in seamless technologies to meet clients’ demand for consumer-grade experiences.

Euromoney’s three-pillar methodology: service, product and technology excellence

This growing emphasis on digital and client experience is exactly what Euromoney’s Cash Management Survey evaluates. To win, a provider must excel in all three pillars: service, product, and technology. It’s not enough to have cutting-edge digital tools if the service isn’t responsive, nor is it sufficient to offer great products without the technology to connect seamlessly with clients’ systems. This year’s survey, which ran from April to June, drew responses from over 30,000 corporate clients, evaluating providers across geographies on their ability to deliver consistently in all three areas.

Transformation in action: from vision to reality

In a multipolar world, where many industries are shifting focus either west or east and doubling down on regional strengths, Deutsche Bank stands out as a European bank with the scale, expertise, and ambition to serve clients globally. This “Global Hausbank with Local Expertise” corporate banking vision has guided a sweeping, multi-year transformation—one that has prioritised digital innovation, operational excellence, and a relentless focus on client needs. The bank’s ability to bridge continents and deliver consistent, high-quality service, whether in established markets or emerging corridors, has become a defining advantage.

The results of this journey are clear in this year’s survey.

“Our strategy is about being present for clients, globally and locally,” says Ole Matthiessen, Global Head of Corporate Cash Management. “We believe that the best solutions come from combining our international reach with deep, on-the-ground expertise. It’s not just about scale, but about understanding the nuances of each market and being able to deliver with agility and precision.”

He continues, “We’ve invested heavily in building teams that know their markets inside out, while also ensuring that our clients benefit from the full strength of our international network. This dual focus allows us to support clients as they grow, adapt to regulatory changes, and seize new opportunities—no matter where they operate.”

Clients speak: service, solutions, and trust

Deutsche Bank’s ascent to the No. 1 spot in North America is a standout achievement, reflecting the bank’s ability to deliver for clients in one of the world’s most competitive and dynamic markets. As one North American client shared, “Cash management layout is easy to use.” Another added, “Top level customer service is fantastic. Our account manager is wonderful to work with.”

This standard of service excellence is not confined to North America—it is deeply rooted in Deutsche Bank’s home market and echoed across its global franchise. In Germany, clients consistently highlight “excellent 1:1 local support, highly service-oriented local contacts, and willingness to find solutions for individual inquiries and issues”. Security and international payment capabilities were also singled out as key strengths.

Across Europe, the same commitment to responsiveness and innovation is evident. Spanish clients emphasised that “the excellent service the bank provides is always in a timely manner”, and praised Deutsche Bank’s adaptability to “new technological market needs for the development of our business”. Another noted, “Quick to solve problems. Knows the customer well”.

In China—a market defined by rapid innovation and regulatory nuance—clients commended Deutsche Bank’s agility and digital capabilities. One praised the bank’s “fast response times and convenient document submission for international payments”, adding, “Its online banking features are quite powerful, and the user interface is user-friendly and easy to understand”. Another highlighted the “professional, efficient” account managers who “provide customised solutions based on the company’s specific circumstances”.

These voices from across regions reflect a consistent truth: Deutsche Bank’s success is built on its ability to combine global reach with local relevance, delivering tailored solutions that meet the evolving needs of clients wherever they operate.

A testament to transformation

Reflecting on these achievements, Ole Matthiessen concludes:

“Success in today’s treasury and corporate banking landscape is defined not just by technological innovation or product breadth, but by the depth of strategic partnership, the trust we earn, and our ability to evolve alongside our clients.” He continues, “Our achievements reflect the strength of our teams and the confidence placed in us by clients across industries and geographies. From embedded finance to real-time treasury, we’ve invested in solutions that don’t just meet expectations but that anticipate transformation. Whether it’s enabling platform business models, scaling global liquidity, or delivering intuitive digital experiences, we are shaping the future of treasury with purpose and precision.

“We are proud of the recognition we’ve earned, including top rankings in the Euromoney Cash Management Survey 2025, but even more energised by what lies ahead. Together with our clients, we are building the future chapter of treasury solutions; one that is connected, resilient, and ready for what’s next.”